Investors had high hopes for an artificial intelligence (AI) unicorn, but unfortunately, their expectations were not met. Instead of a groundbreaking AI technology, what they received was a very expensive customer service team based in Southeast Asia.

The term "unicorn" in the business world typically refers to a startup company valued at over $1 billion. These companies are often seen as rare and valuable, with innovative technology at the core of their operations. Investors are attracted to unicorns for their potential to disrupt industries and generate significant returns on investment.

In this case, investors were likely drawn to the promise of an AI unicorn, envisioning cutting-edge technology that could revolutionize various sectors. AI has been a buzzword in the tech world for its potential to automate tasks

Source: https://decrypt.co/314469/startup-ceo-charged-ai-humans-philippines